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shipping + returns

DOMESTIC ORDERS 
We offer ground shipping via UPS on all U.S. Domestic and International orders. Domestic shipping via UPS will be $8.95.

INTERNATIONAL ORDERS
All international orders are shipped with USPS/UPS for $25.95. Buyer is responsible for any and all customs or duties due. Every country has different customs & duties policies. roe + may can not determine what, if any, these charges will be. roe + may is not responsible for any customs or duties fees.

EXPRESS SHIPPING
For a specific express shipping option, please contact customer service at info@roeandmay.com. You will be charged a shipping fee for the express option you choose. 

WHEN WILL MY ITEM SHIP?
Please allow 2-3 business days to process your order and leave our offices. Shipping times vary depending on destination. All packages will have a tracking number.

RETURNS & EXCHANGES
roe + may allows for exchanges with any unwanted merchandise within 7 days of receipt. We do not accept returns. To exchange an unwanted item, buyer must contact customer service within 7 days of receiving item at returns@roeandmay.com. When sending an exchange email, please write “Exchange Enquiry” in the subject line. Buyer is responsible for return shipping fees. We recommend shipping with tracking and insurance as roe + may is not responsible for any lost or damaged returns. Please email returns@roeandmay.com for any further questions. 

-Merchandise must be clean and unworn

-Merchandise must be returned with all tags attached

-Merchandise must be returned within 1 week of receipt

-Customer is responsible for return shipment

-Original shipping charges are non-refundable

-All sale items are final

Please send your exchanged items back to the below address. We will process your exchange and send a store credit code or your exchanged item within 3-4 days of receiving your original item. 

Roe and May, LLC 19200 S. Reyes Street, Rancho Dominguez, CA 90221

 

 

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